The Power of Retention
Why Keeping Customers is Key to Business Success
In the fast-paced world of business, customer acquisition is often a top priority. However, what many business owners overlook is the immense value of customer retention. Building long-term relationships with clients not only fosters loyalty but also significantly reduces marketing expenses and enhances…
Hiring for attitude, Mark Murphy
Common hiring practices are destined for failure. Here's how to hire the right people and build a company culture designed for long-term success.
In a recent groundbreaking study, the training firm Leadership IQ found that 46 percent of all new hires fail within their first 18 months. But here's the real…
