Privacy Policy
Effective Date: April 09, 2025
This Privacy Policy explains how Brilliant Massage & Skin (“we”, “us”, “our”) collects, uses, discloses, and protects information about visitors, customers, and users (“you”, “your”) when you access or use our website https://brilliantmassageandskin.com/ (the “Site”) and any related services, including appointment bookings, online shopping, and franchise inquiries. By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
1.1 Personal Information You Provide to Us
When you interact with our Site, we may request and collect personal information that can identify you, including but not limited to:
Contact Details: Name, email address, telephone number, and mailing address, which you provide when you make an appointment, register for memberships or newsletters, purchase services or products (e.g., gift cards or skincare items), or submit an inquiry.
Payment Information: Credit/debit card details and billing information, provided securely when you purchase a service or product. Our payment processors handle all sensitive financial data.
Booking and Appointment Data: Service preferences, appointment dates/times, and any additional information you supply for booking massage therapy, skin care, waxing, or other services.
Franchise and Business Inquiries: Information submitted when contacting us about franchising opportunities or business partnerships.
1.2 Automatically Collected Information
We may also automatically collect certain information about your interaction with our Site via cookies, web beacons, and similar technologies, including:
Usage Data: Details of how you navigate and use the Site, such as pages visited, time spent on pages, and referring URLs.
Device & Browser Information: IP addresses, device type, operating system, browser type, and unique device identifiers.
Location Data: General location information derived from your IP address.
2. How We Use Your Information
We use the information we collect for a variety of purposes, including:
Provision of Services: To process appointments, transactions, membership registrations, and franchise inquiries, ensuring that you receive the service you request.
Communication: To contact you about your account, update you on your bookings or transactions, or respond to your inquiries.
Marketing and Promotions: To deliver personalized content, special offers, and information about our products or services. You may opt out of marketing communications at any time (see Section 6).
Site Analytics and Improvements: To monitor, analyze, and improve our Site’s performance and user experience through analytics and user behavior data.
Compliance and Protection: To enforce our policies, comply with legal obligations, protect our rights and the rights of our users, and ensure the security of our network.
3. How We Share Your Information
We respect your privacy and do not sell your personal data. We may share your information only as follows:
Service Providers: With trusted third-party vendors who assist with processing payments, website hosting, email communications, analytics, appointment scheduling, and customer service. These providers are contractually obligated to protect your information.
Legal Compliance: In response to a subpoena, court order, or legal process; or when required by law to protect our users or comply with regulatory obligations.
Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, where personal information may be disclosed as part of the transaction.
Consent: When you have provided your explicit consent for a specific sharing purpose.
4. Cookies and Tracking Technologies
We use cookies and other similar tracking technologies to improve your experience on our Site. Cookies allow us to:
Recognize you when you return to our Site.
Understand your preferences and enhance your navigation.
Provide analytics and performance data which help us improve our services.
Most web browsers allow you to manage cookie settings; however, please note that disabling cookies might affect the functionality of our Site.
5. Data Security
We take the security of your personal information seriously and implement reasonable administrative, technical, and physical measures designed to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet, or method of electronic storage, is entirely secure.
6. Your Rights and Choices
Depending on your jurisdiction, you may have rights related to your personal information, including the right to:
Access, update, or correct your personal information.
Request deletion or restrict the processing of your personal data.
Opt out of receiving marketing communications (instructions for opting out are provided in the emails we send).
File a complaint with a relevant data protection authority.
To exercise these rights, please contact us using the information provided in Section 9.
7. International Data Transfers
If you are accessing our Site from a location outside the United States, please note that your personal information may be transferred to and processed in the United States and other jurisdictions where our service providers operate. We take appropriate measures to ensure that your data is protected in accordance with this Privacy Policy.
8. Third-Party Links
Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the content or privacy practices of such third-party sites. We encourage you to review the privacy policies of any third-party sites before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our Site with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about our data protection practices.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Brilliant Massage & Skin
Address:
Primary Location: 35 King St #9, #1 Burlington, VT
Headquarters: 34 Patchen Rd, South Burlington, VT 05403
Phone: +1 802-825-4116
Email: [email protected]
By using our Site, you acknowledge that you have read and understand this Privacy Policy and agree to our collection, use, and disclosure practices as described herein.